These terms and conditions are available to be read at each office of the Contractor and in particular at the offices described overleaf.


  • This contract is made between NZ SMART TRANSPORT LIMITED (the contractor) and any of its customers (the customer). All business undertaken by the Contractor, including the provision if any, advice, information or other services is undertaken upon and subject to these conditions.
  • In these conditions singular words shall include the plural and vice versa, the word “person” shall include corporations, the expression “the contract” shall mean the contract between the Contractor and the Customer including these conditions, and where there is more than one customer, they shall be bound jointly and severally under these conditions.


  • These conditions may be altered by mutual consent of the Contractor and of the Customer. The Contractor’s consent for any such alteration may only be given by its Managin Director, and must be evidenced in writing.


  • The Contractor accepts goods for carriage only upon these terms and conditions.
  • The Contractor may enter into any contract with any sub-contractor to carry out the whole or any part of the contract. The Customer agrees that all work may be performed on behalf of the Contractor by any sub-contractor, who has the right to rely on the benefit of these conditions.
  • The Contractor is not a common carrier and does not undertake the obligations or liabilities of one. The Contractor may in its absolute discretion refuse to accept for carriage any goods or any class of goods and shall not be obliged to give any reasons for such refusal.
  • In any case where goods are being moved to a destination outside New Zealand then saves for any services where the Contractor is in physical possession of the goods, the Contractor’s responsibility is limited to the arranging of the carriage with a suitable carrier as the agent only of the Customer. The Customer agrees that the Contractor may enter into any terms of carriage with such carrier and that the same will be binding on the Customer.  In the event of any loss of or damage to the goods occurring while the goods are not in the physical possession of the Contractor, the Customer shall have recourse only against the carrier.
  • The Contractor will endeavor to carry out the work within the time desired, but shall not be liable for loss through any delay from any cause beyond its control. The Contractor may make a deviation from any route whether in New Zealand or to or from an overseas destination without affecting its liability.
  • The Contractor shall not be responsible or liable for any article not specified in the contract. Unless required and an extra charge is paid, the contract need not show the condition of any goods or contents of any container.  The fact that anything is or is not stated in the contract shall not create any inference as to the state or condition of any goods.


  • The Customer warrants that any goods removed or stored under the contract are owned by the Customer, or that the Customer has full right, power and authority to allow such removal or storage. The Customer shall indemnify the Contractor against any claim arising or expense incurred as a result of any breach of this warranty.
  • The Customer will ensure that no article required to be removed is left behind, that no goods or fixtures are taken away in error and articles left in unoccupied premises are protected. The Customer shall indemnify the Contractor against all claims in respect of any such matter.
  • The customer will not give to the Contractor for packing, removal or storage:
    Any article or substance which is, or is likely to be, of a dangerous, corrosive, inflammable, explosive or damaging nature, or anything likely to encourage vermin, bora, or any other pest.  The Customer shall indemnify the Contractor against all claims in respect of such goods.
    • Jewelry, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins or goods or collections of a similar kind.
    • Prohibited or stolen goods, drugs, aerosols, paints, firearms and ammunition.
    • The customers will empty, properly defrost and clean refrigerators and deep freezers. We are not responsible for the contents.
    • Any animals and their cages or tanks including pets, birds or fish.
    • Goods that require special license or government permission for export or import.
  • The Customer will notify the Contractor if there is not suitable and convenient access to the place from which the goods are to be removed. The Contractor may make an extra charge due to any access restrictions and will not be liable for any goods damaged through the lack of such access.
  • Obtain at your own expense, all documents, permits, licenses, and customs documents necessary for the removal to be completed.
  • The customer warrants as follows: That the property to or from which goods are removed by the company is owned by the customer or that the customer has obtained prior to the commencement and carrying out of the work by the company all necessary permits and approvals and authorizations to enable the company’s vehicles and/or employees to enter upon such property with or without vehicles for the purposes of carrying out the company’s obligations hereunder and the customer hereby indemnifies the company in respect of any loss, claim or damage suffered, brought against or caused by the company in entering upon such property with or without vehicles.

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